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Terms

We warrantee and represent that the goods are as described in the all listings. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we'll be happy to help. Please note any special promotion code or deals running at any said time cannot be used in conjunction with others deals.

Out of stock items

On rare occasions an item may become out of stock, this may be due to the product model changing to a newer design or import hold-ups to the main suppliers warehouse.

Should an item become out of stock before the transaction completion, a full refund or option to take the new model will be offered within 24 hours of confirmation

Guarantees

All electrical products purchase comes with a 1 year manufacturers guarantee your statutory rights are not affected. See also our returns policy

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

• Your name
• Address
• Phone number
• Email address

We will never collect credit/debit card details
We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information, which we hold will be held securely in accordance with our internal security policy and the law.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should contact us.